ATMi is strategically supported by SocioFuture, a pioneer and dominant leader in Japan’s financial infrastructure. Leveraging SocioFuture’s expertise spanning more than 25 years, ATMi brings Japanese-standard reliability, security, and “High-Touch” operational excellence to the Indonesian market
| I. Leadership & Market Scope | II. Reliability & Strategic Security | III. Global Heritage & ASEAN’s Commitment |
|---|---|---|
| Japan’s First Outsourcing Provider Founded in 1999 as Japan ATM Co., Ltd., it was the first company in Japan to provide comprehensive outsourcing services for ATM management and operations | 24/7/365 Command Center Operations are supported by 47 High-Touch Operation Centers (HOCs), ensuring constant uptime and rapid incident response | Rebranding for the Future We rebranded in 2022 to reflect our mission of bridging Finance, Government, and Healthcare through a “High-Touch” (human-centered) service model. |
| Dominant Market Share SocioFuture manages 63% of the total ATM monitoring market share in Japan | Infrastructure Synergy In addition to ATMs, they provide advanced BPO services, including Anti-Money Laundering (AML), eKYC, and government digitization solutions | Strategic Focus on Indonesia Indonesia is a key pillar of SocioFuture’s global expansion, ensuring that ATMi receives priority access to world-class technical support and innovation |
| Unmatched Scale They oversee a vast network of more than 111,550 ATMs nationwide | Operational Excellence Employing a workforce of over 4,600 dedicated experts committed to maintaining 99.9% uptime for critical social infrastructure | |
| Elite Shareholders Backed by Japan’s most prestigious financial institutions, including Seven Bank, SMBC, MUFG, Mizuho Bank, and Japan Post Bank | Multi-Vendor Expertise Decades of experience managing a wide range of hardware (including NCR, OKI, and Glory) ensures that ATM systems are optimized regardless of the machine type |