Voice Interaction
Using camera-based gender detection to provide personalized voice greetings and prevent instances of “forgetting to withdraw cash”
ATMi optimizes the entire ATM value chain through a holistic AI strategy. By integrating our three proprietary systems—GAIA, EBISU, and BASTET—with next-generation Smart ATM technology, we ensure operational excellence and a superior customer experience
Data-Driven Location Intelligence
GAIA transforms site selection from guesswork into an exact, data-driven science.
Remote Surveys
Going beyond traditional on-site inspections by leveraging AI to analyze complex site data
Geospatial Analysis
Using advanced map visualizations to determine optimal installation locations.
Lifecycle Analysis
Automatically tracks and reports post-installation performance to validate the success of the investment
Liquidity Optimization Supported by AI
EBISU revolutionizes cash operations by forecasting demand to minimize costs and maximize efficiency
Precise Forecasting
AI models calculate the exact cash volume to determine the optimal replenishment amount
Cash Supply Efficiency
Optimizes daily cash flow cycles to reduce idle cash and minimize interest costs
Operational Compliance
Monitors CIT activities to ensure restocking is carried out exactly as planned
Maximizing Uptime Through Automation
BASTET ensures industry-leading availability
Smart Automation
Fully automates Cash-in-Transit (CIT) ticketing and reporting processes.
Preventive Maintenance
Detects chronic issues and extended outages to enable rapid response and resolution
Integrated Operations
Connects analytics with call center workflows to facilitate seamless collaboration
ATMi is transitioning to “Smart ATMs” that leverage AI to enhance security and customer interaction, while also improving support operations
Using camera-based gender detection to provide personalized voice greetings and prevent instances of “forgetting to withdraw cash”
Automatically identifies security risks, such as obstructions to the camera or attempts to conceal one’s identity (e.g., wearing a full-face helmet)
If a card is retained, the system captures a facial image to verify the identity and expedite the return process
AI is being used to standardize service quality and improve response times.
Using AI-generated scripts in real time to guide agents, ensuring consistent communication quality and faster problem resolution
Analyze voice interactions between customers and agents to automatically extract key insights, providing actionable guidance for skill development and training updates